Terranova Internet Marketing
Official Google Partner
Call: 01457 867141

Our Privacy Policy

At Terranova we take privacy seriously and always do our utmost to protect any data we gather from customers. We only collect data we regard as important so that we can carry out our services for our customers to the highest possible standards.


What types of information do we collect from customers?

The types of information we collect from customers include:

Names
Address details
Phone numbers
Email addresses
Details we need to take payments

How do we use this information?

We use the information we have gathered to provide our customers with our services. From time to time we also use the information we have gathered to keep our customers up-to-date with our latest offers. If you wish to opt out of any marketing communications please let us know using the contact details on this website.

Do we share this information?

No we do not share the information we collect from customers with any third parties.

How do we store this information?

Some of the information we collect, for example payment card details are not stored and are securely disposed of once they have been used. Other data, which we do store for longer, such as customer name and address details, are stored on paper in a filing cabinet in our office and digitally on our office computers. Our office is secure and we take every reasonable precaution to ensure our customer’s data is safe.

How long do we keep information?

The length of time we keep any information we gather depends on the type of information and whether we need to keep it to provide a high quality service. Some data such as payment card details is only kept until it has been used to take the agreed payment, at which time it is securely disposed of. Information such as customer names and addresses, which we need to keep so that we can provide ongoing support for our customers is kept until we no longer feel the information is required.

How do we dispose of information we have gathered?

We always dispose of all data securely. All paper documents are shredded before being disposed of. Our digital data is always destroyed before computers are disposed of.

Privacy and our website
The use of Cookies

In order to enable us to provide you with a personalised browsing experience, this site uses cookie information collection technology. Cookies are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer’s hard drive, and they can be used for a wide range of purposes, such as identifying your computer’s previous visits to this website, to ascertain the most popular features of this website and to show you relevant advertising as you browse the internet.

Why Do We Use Cookies?

Like many other websites, this website uses cookies as they enable us to identify your computer when you visit this website. We also use cookies to develop a clearer picture of which parts of this website are the most popular to its visitors, and your preferences.

In addition we use cookies to participate in Google Adword’s remarketing program, which enables Google, and Google’s partner sites to show you relevant advertising as you browse the internet based on the websites you have visited in the past.

You are not obliged to accept cookies and you may amend your browser’s settings to prevent it from accepting cookies. You can also opt out of Google’s remarketing cookies by visiting this page:

https://www.google.com/ads/preferences/

If you have any questions or comments regarding our privacy policy please feel free to contact us with the details on our

contact page

What our customers say

"Mike provides a fully professional, hands-on approach to developing our website. He relaunched our website in 2007 and we had immediate results in good feeds which are creating real fee income. Mike and Terranova are a pleasure to do business with."

Adrian Berkeley
Berkley Solicitors
www.claim.co.uk

"Mike made my website 4 years ago and I have received many positive comments on how easy the site is to use and how good it looks compared to my competitors. The website has developed with my business and continues to generate 75 - 85% of my new business."

Steve Coackley
Peak Tours
www.peak-tours.com

"The website Terranova made for me has been very successful in generating a large number of enquiries for my business. I regularly get positive feedback from my customers who find the website very informative and easy to navigate. When creating the site I found Mike helpful and knowledgeable, and his continued support and involvement with the site has been invaluable. I can fully recommend Terranova's services to anyone thinking of starting a business."

Rob Kidd
Arundel Landscapes
www.arundellandscapes.co.uk

"I have found that the work Terranova have done for me on making a website and getting me high in the search engines has been my most cost effective marketing. Many of my new customers find me from my website and they often comment on the site and my work presented on it. I've tried several different ways of advertising my business but have found that my website is the most reliable method and gets me several good enquiries most weeks."

Jason Jarratt
JJ Joinery
www.jasonjarrattjoinery.co.uk
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